Alan Fisher from Yarmouth, ME United States
My Samsung 10.1 started shutting don unexpectedly unless it was pugged in to an external power source. Took it to Verizon store and was told the battery was not replaceable. Ordered one from NewPower99. Turns out I picked the wrong model to order and the instructions that came with it didn't show how to open the Verizon Galaxy; the tools provided were correct though. Went back to the NewPower99 site for the Verizon model for the right video instructions which were very clear and easy to follow. You need good eyesight and nimble fingers, but I was able to renew the life of my Samsung. Overall a good experience.
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