I picked my new battery up from my local post office this morning, I was very impressed by the obvious care taken when packing the battery, tools and DVD. I finished the installation of the battery 45 minutes or so ago, following the instructions on your video and everything went just as you demonstrated. I got the impression that the new battery was more substantial than the original which felt flimsy in comparison. All in all I am very pleased with every aspect of dealing with NewPower99 and will recommend you whenever the opportunity arises.
Richard
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