I received my order, and the packaging was undamaged in transit. I had no problem following the instructional CD, or disassembling my 1090 Garmin, using the tools provided. After reassembling my Nuvi, I charged it per instructed, and have since been able to use it as designed. The original battery would not hold a charge over 4 minutes with out 'shore power"(DC), so it would shut itself down, then reboot every 15-20 minutes when on the road. It now stays on correctly while on the road. Thank You for offering a kit that is both easy and upgraded (battery)from the OEM offering. I hope to use this Nuvi for years to come.
Nuvi Life Extended! 
